ARTECHIES | ERP Automation Experts

  • It's not Just about being better. It's about being different. You need to give people a reason to choose your business

    Our implementation services cover consulting, configuration, customisation, migration, integration, support, and more. These services are delivered efficiently and timely by our team.

Why AR-TECHIES?

Our constant efforts on technology innovation to offer our clients with the most simplified software solutions made us grow and build relationships with our clients constantly. 

Building a brighter tomorrow—today

Technical Experience

Zoho has a plethora of products that come with their own set of attributes and standard features. From customer relationship management, account planning, time management to team collaboration, these products will strengthen your business, regardless of where you are in the adoption cycle.

No matter what the Zoho Product is, ARTECHIES will always help your business to discover more significant value in the investments you have made into Zoho solutions.

With technical expertise offered by our Zoho certified consultants, you will be able to pick the right product in one go that will suit your business needs as well as budget.

Building a user adoption strategy

To help your users to master the new system, we create a user adoption strategy, which comprises iterative user training, timely user support by the Salesforce admin, release notes, and rewards for advanced Salesforce users.

Industry Experience

Pharmaceuticals, Real Estate, Educational Industry, Manufacturing, Services, Technology, IT, Telecommunications, Banking, Financial Services, Insurance

Implementation, Deployment & Support Services 

Immediately the following go-live, your users may need some additional support and training as they get used to the new solution, we offer after-launch support services for quick problem-solving or bug-fixing. Ideally, they should be on hand to help address and mitigate performance issues to comply with emerging user needs and challenges

Benefits

With our assistance in Zoho implementation, businesses of different industries have the following benefits:

Get smooth and consistent automated business process 

We automate multiple sales and customer service-related processes, such as providing discounts, following up on prospects, prioritising cases. Depending on your business needs, we can use default Salesforce process automation functionality or code-based customisations to automate business processes of enterprise complexity. As a result, you’ll be able to better manage multiple sales territories, products and services and improve customer satisfaction.

Get a Zoho solution convenient for end users

We know how to deliver a seamless user experience, which makes working with a Zoho solution easy and helpful for sales managers and salespeople, customer service managers and agents.

Benefit from the structured approach to solution delivery

We practice a phased approach to solution delivery and provide you with a solution that works in compliance with your requirements, with the project’s costs kept under control. Thus, for large implementation projects, we can deliver core functionality first and complement it with additional functionality rolled out later. In this case, customers may start using the solution as soon as possible and have the advantage of their initial needs satisfied in full. Alternatively, we perform one-time delivery, if it resonates with your business needs more.

AR-TECHIES STRATEGIC APPROACH

ZOHO implementation consulting

We analyse your business needs and offer the best-suited way to address them with Zoho capabilities

ZOHO improvement consulting

We assess your Zoho solution and offer a comprehensive integration and customisation plan to enhance its functionality and cover your business needs better.

ZOHO migration consulting

We help you ensure a smooth migration process and take care of the continuity of your business flow.

Our Implementation Process

Zoho Consulting 

At this stage, we analyse your existing business needs and define business objectives that Zoho should support . Then we elaborate the ways to achieve your business goals with Zoho functionality and think about necessary customisations and integrations that make the solution fully compliant with your requirements. We also thoroughly plan the implementation process to perform its every step in due time and stay within the budget.

Customisation and Configurations

We can tailor your Zoho solution in two ways, which are different in complexity, cost and the level of the platform’s modification. Configuration implies modifying Zoho default capabilities with point-and-click tools. By contrast, customisation is a development process, allowing to deeper tailor the platform with deluge code, if large-scale changes are required to meet your business objectives.

Integration

We perform integrations to make your Zoho solution seamlessly work with third-party systems, such as ERP, e-commerce platforms, document management systems, and ensure increased visibility of data flows across integrated applications.

Data Transfer

We smoothly migrate your data into the new Zoho solution without data loss or corruption, system downtime and impact on your business processes. Due to analysing and structuring your legacy data before the migration, the data remains well-structured and ready to use as soon as it is migrated. To support data quality after its migration further, we develop rules of data structuring (for instance, duplicate rules)

User Training

We provide Zoho training to increase user adoption and help users to adapt to the capabilities of the delivered Zoho-based solution, make the best possible use of Zoho default and custom features and enhance employee productivity.

Launch

After we create a custom Zoho-based solution in the development environment and QA engineers test it, the solution is migrated to the UAT (User Acceptance Testing) environment where the representatives of the customer company can try the solution’s functionality and make sure it works as required. If the customer accepts the project, our experts launch the new Zoho solution to the production environment and make it available to the customer’s employees.

After Launch Support

We provide on-demand after-launch support services at the beginning of the Zoho usage (for instance, during the first 1 month after launch). These services allow tuning features and taking measures to increase user adoption in addition to user training (resolve any Zoho-related issues, provide release notes, etc.).

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